Question 1

How much are the shipping costs?

Accepted Answer

All orders are shipped with free shipping.

Question 2

What is your return policy?

Accepted Answer

All products are made to order, and sales are final. Therefore, products cannot be returned.

Question 3

What are your opening hours?

Accepted Answer

Local business hours are Monday - Friday from 9:00 am to 5:00 pm CST.

Question 4

My order arrived damaged. What should I do?

Accepted Answer

If your order arrives damaged, please take close-up or detailed pictures of the packaging and the damaged product. Also, take pictures of the damage itself.

Please contact me within five days of receiving your order, providing a brief description of the damage and the pictures you’ve taken.

Please use the contact form provided in the main menu to send your message. You can upload a maximum of 10 pictures per message.