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Frequently asked questions
General
All orders are shipped with free shipping.
All products are made to order, and sales are final. Therefore, products cannot be returned.
Local business hours are Monday - Friday from 9:00 am to 5:00 pm CST.
If your order arrives damaged, please take close-up or detailed pictures of the packaging and the damaged product. Also, take pictures of the damage itself.
Please contact me within five days of receiving your order, providing a brief description of the damage and the pictures you’ve taken.
Please use the contact form provided in the main menu to send your message. You can upload a maximum of 10 pictures per message.
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